WooCommerce Payment Instructions

Payment Email Instructions for WooCommerce

Some customers choose bank transfer, cheque, or another manual payment method — then never complete the actual payment.

Not because they changed their mind. Sometimes they simply miss the payment details, forget the order number, or do not know where to return and manage the order.

Payment Email Instructions helps fix that small but costly gap by adding clear, gateway-specific payment instructions directly inside WooCommerce order emails.

The plugin reads customer-facing payment details from your existing WooCommerce gateway settings and places them in a clean instructions box inside the order email. For bank transfer orders, it can also show your configured bank accounts, so customers have everything they need right after checkout.

It also adds a simple Manage your order button, giving customers a direct path back to their order page.

What it does

Payment Email Instructions automatically adds useful payment guidance to selected WooCommerce customer emails.

It can display instructions for payment methods such as:

• Direct bank transfer / BACS
• Cheque / CEC payments
• Cash on delivery
• Other gateways that expose customer-facing instructions in WooCommerce settings

For bank transfers, the plugin can pull your configured WooCommerce bank account details and display them in a clean email-friendly format.

Why this matters

Manual payment methods often create friction.

A customer places the order, receives the confirmation email, but the actual payment step depends on them reading, understanding, and acting on the instructions.

If those instructions are missing, unclear, or buried in the wrong place, the order can stay unpaid.

This plugin makes the next step obvious.

Customers see what they need to do, how much they need to pay, which reference to use, and where they can manage the order.

Key features

• Adds payment instructions to WooCommerce order emails
• Pulls details directly from WooCommerce payment gateway settings
• Supports Direct bank transfer / BACS account details
• Prevents duplicated bank transfer instructions
• Adds a customer-facing Manage your order button
• Lets you choose which customer emails should include the instructions
• Lets you choose where the instructions appear in the email
• Supports optional extra notes per payment gateway
• Works with plain-text emails
• Lightweight, focused, and easy to configure

Built for store owners who use manual payments

If your store accepts bank transfers, cheque payments, CEC payments, or other manual payment methods, this plugin helps customers complete the payment without needing a separate follow-up email.

It keeps the order email useful, clear, and action-oriented.

No complicated setup. No unnecessary tracking. No heavy dashboard.

Just better payment instructions, exactly where customers need them.